FAQ SECTION
Q: How is Futurepatherp different from other ERP systems?
A: Unlike traditional ERP systems built for large enterprises, Futurepatherp is designed specifically for startups and SMEs. We combine open-source flexibility with commercial-grade support, offering enterprise features at startup-friendly prices. Our implementation takes weeks, not months, and you’re never locked into proprietary limitations.
Q: What does “open source” mean for my business?
A: Open source means you have complete control over your ERP system. You can customize features, integrate with any software, access your data anytime, and never worry about vendor lock-in. You also benefit from a global community of developers continuously improving the platform. However, you still get commercial support and service level agreements with Futurepatherp.
Q: How long does implementation typically take?
A: Most small to medium businesses are fully operational within 30 days. The timeline depends on your data complexity and customization needs. We provide a detailed project plan during your free consultation, so you’ll know exactly what to expect.
Q: Can Futurepatherp integrate with our existing software?
A: Yes. Futurepatherp includes pre-built integrations for popular tools like QuickBooks, Salesforce, Shopify, WooCommerce, and major banks. Our open architecture also allows custom integrations with any system that has an API. Our team can help assess your integration needs during the consultation.
Q: What kind of support do you provide?
A: We offer comprehensive support including implementation assistance, user training, technical support, and ongoing optimization. Depending on your plan, you’ll have access to email support, priority phone support, or dedicated account management. Plus, you can tap into our active community forum for tips and best practices.
Q: Is my data secure with Futurepatherp?
A: Absolutely. We use enterprise-grade security including SSL encryption, regular security audits, automated backups, and compliance with SOC 2 and GDPR standards. You can choose cloud hosting on our secure servers or on-premise deployment for maximum control.
Q: What happens if we outgrow the system?
A: Futurepatherp is built to scale. You can easily add users, modules, and locations as you grow. Our Enterprise plan supports unlimited customization and can handle complex, multi-entity operations. Many of our clients have grown from startups to mid-market companies on the same platform.
Q: Do you offer a money-back guarantee?
A: Yes. We’re so confident in Futurepatherp that we offer a 30-day free trial and a 90-day money-back guarantee. If you’re not completely satisfied with the system or our service, we’ll refund your implementation costs and help you export your data.